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Our NEW isolved release goes live
May 23, 2025

Release v11.6 has some exciting new additions! We are working hard to provide the best tools for you and your team.

In this release:

  • Tax: Tax Form Updates
  • Platform: Identity Usability Updates, Identity Notification Text Updates for SMS/Email

Tax

Tax Form Updates

With this release, we’ve made updates to federal withholding forms, State withholding forms, employee withholding forms that are used in onboarding, and those using the Tax Updates functionality in self-service.

U.S. Form Updates in 2025-R5 Release Notes U.S. Form Updates in 2025-R5a Release Notes
Federal: Publication 505 updated for 2025

Hawaii: HW-6 years present mapping corrected

Louisiana: L-4 Tax parameter value updated

Idaho: Form ID W-4 updated

Minnesota: Form W-4MN updated

Montana: Form MW-4 perjury statement updated

New York: IT-2104 regex corrected

Virginia: Form VA-4 perjury statement updated

Please refer to the full Symmetry 2025-R5 Release and Symmetry 2025-R5a Release for more details.

Platform

Identity Usability Updates

The account selector screen in both Classic and Adaptive Employee Experience are getting a modern facelift that matches the look of the rest of our product! Though the functionality will not change, we are adding a Back button for easier usability. 

User Selection Page in Classic:

Identity Notification Text Updates for SMS/Email

We are updating the text/language of email and SMS notifications related to account registration, SMS/Email MFA codes, account reset and account updates to improve conciseness and so that they are in line with the latest security practices.

Sneak Peek

Here are a few exciting changes that will be included in an upcoming release. Check out future newsletters for more information.

Platform

UI Cohesion

isolved is introducing some updates to our user experience to streamline navigation and make usage more intuitive. There are a few pillars to this update that are coming.

Employee Workspace 

We are overhauling the Adaptive Employee Experience to include widgets that improve the ability to do regular tasks without having to navigate into different screens. This includes a Punch Widget, a task to do widget as well as a pay widget. This will show employees outstanding tasks and add the ability to navigate to other tools to complete University courses, performance reviews, etc. Below is a screenshot of what this will look like:

Global Header w/ App Launcher 

In the above image you can see the update to our Header. This header currently exists in AEE and will be added to all our isolved products over the course of this release. An addition to this header is a new app launcher which will allow for easy navigation between the suite of isolved products. This will accompany the existing Profile, Notifications and Conversational Virtual Assistant (if added).

 

Updated Notifications 

Currently the notification bell only includes notifications from AEE, we are revamping the notifications bell that is in the header, to also include notifications from all applications and include navigation to applications for easier navigation. This will create a central location for all your notifications across all our tools.

 

Color and Typography 

As a part of this rollout, we will be continuing to update color and typography to match across all our products, this is a continuation of some updates we have already pushed to Core and AEE.

 

Timing 

We are planning to roll these changes out in a few phases starting in the last week in May (5/26) and finishing in early June, we will be sending out more information for when these updates are coming to you!

 

Identity

MFA Changes for Users

We are phasing out Emails and SMSs as MFA authentication options for client users. Messaging will be added during login flow to remind users to set up passkeys and/or an authenticator app ahead of time. What do those mean:

  • PassKey = Biometric (FaceID, TouchID, etc.)
  • Authenticator app = Microsoft Authenticator, Google Authenticator, etc.

 

Note: This change will not affect employee users!

 

As the change comes closer, more information and communication will be available. We will be adding messaging during login flow and reminding users to set up passkey and/or an authenticator application ahead of time. Keep an eye out!

 

Help Section

We are adding a “Need Help?’ button on the login and forgot password pages that will direct users to troubleshooting articles and guides on how to set up different MFA methods like passkeys or an authenticator app.

If you want to see what else Thread and isolved can do for you, contact our team today!